Frequently Asked Questions

Where is the office located? Are you virtual?

Our office is in El Dorado Hills Town Center:

4364 Town Center Blvd, 2nd Floor, Ste 208, El Dorado Hills, CA 95762

For your privacy, we are located in the large white building in front of the water fountains/lake. There’s no waiting room—just come straight to your appointment. Everything is prepared for you.

The Ultimate Experience:

El Dorado Hills Town Center is a place of beauty, abundance, and calm. Enjoy the fountains, lake views, casual dining, unique shopping, community events, and outdoor trails. I chose this space because it aligns with my values of privacy, intimate settings, and providing a refreshing environment for your therapy journey.

Where do I park?

You can park anywhere in front where spaces are available. The facility prioritizes visitor accessibility, so finding parking is usually easy.

What are your office hours?

Standard hours: Monday–Friday, 9:00 AM – 5:30 PM

Evening or Saturday appointments may be accommodated based on client needs. Fees may differ for special accommodations as outlined in your contract.

How long is a typical session?

60 minutes. Unlike typical 50-minute sessions, I provide a full hour because those extra 10 minutes often make a meaningful difference.

I keep my caseload small so that your session feels private, exclusive, and tailored—no rushing, no waiting, no distractions.

How do I get started or make an appointment?

It’s simple: click Book an Appointment on the website.

We use JaneApp, a HIPAA-compliant EHR system that lets you check in easily from your phone when you arrive.

What is the hourly fee?

Sessions start at $200 per hour and vary depending on service type and time. Prices for different therapy options are listed on the website.

How do I pay?

Payments are processed electronically through our patient portal. A card is securely kept on file, and JaneApp automatically charges after your appointment.

Do you accept insurance?

No, unfortunately Set Apart Oasis Counseling is strictly private pay practice. This ensures maximize privacy, flexibility, and allows for more individualized care without many of the limitations or restrictions that can come with insurance-based treatment.

However, some clients may qualify for reimbursement through their out-of-network insurance benefits and may wish to explore this option. We are happy to support you by providing you with a superbill or different reimbursement support options clients have used.

Can I cancel an appointment?

Yes:

- 48 hours notice = no fee

- 24 hours notice = 50% fee

- Less than 24 hours = full fee

Respecting schedules helps maintain fairness for all clients and allows motivated individuals on waitlists to access care.

What is a free initial phone consultation?

This is a one-time 20-minute consultation for first time clients considering therapy. We can connect virtually or by phone.

This is simply a gentle first step to connect, ask questions, and gain clarity on how we may be able to support you. Together, we’ll briefly explore what’s bringing you in, answer any questions you may have, and see if it feels like the right fit for your needs.

What age range of clients do you work with?

Primarily adults

Female teenagers 16+ may be considered on a case-by-case basis

What can I expect in the first session?

We’ll explore your goals, current challenges, and desired changes. Sessions are relational, supportive, and tailored to your pace.

How long will I be in therapy?

It depends on:

- Your goals and desired outcomes

- The complexity of the issues you bring

- Your commitment to the process

Some clients achieve results in a few months; others stay longer for deeper healing. I recommend weekly sessions for the first month to build a strong foundation, then we reassess for your preferred rhythm. The goal is not to stay in therapy forever, but to help you grow, heal, and feel equipped for the future.

Do clients cry in sessions?

Yes, often. Crying is a healthy release, a sign of relief, and part of processing emotions safely. It’s natural and part of the healing journey.

Do I have to tell you everything?

No. Share only what you feel comfortable with. Therapy is relational and organic. Over time, you may feel empowered to explore deeper layers at your own pace. My promise: no pressure, just authentic connection.

Do you offer video or phone sessions?

Yes. In addition to in-person appointments, I provide telehealth sessions tailored to your needs.

How do I know if you are the right therapist for me?

Therapy is about emotional safety, connection, and trust. My approach is relational, attentive, and tailored to your story.

You may be a good fit if you:

- Function well outwardly but feel stuck inside

- Struggle with anxiety, depression, self-esteem, or relationship patterns

- Are navigating life transitions, grief, or challenges in your relationships

Couples and individuals seeking relational healing or navigating complex emotions may also find my approach beneficial.

I’ve never been to therapy before. Isn’t that weak?

Not at all. Seeking therapy shows courage, self-awareness, and strength. It’s a skill to practice vulnerability and work on growth, rather than handling everything alone.

What’s the difference between talking to you versus a friend or family?

While our friends/family may care deeply, by offering advice, opinions, or everyday conversation, therapy offers a different kind of support.

Therapy is confidential and focused on helping you work through your challenges and goals.

Therapists are professionally trained to understand human behavior, emotional patterns, relationships, and mental health challenges - offering support, insight, education, and guidance in ways that go beyond everyday support alone. While each therapist’s clinical training and experience may differ, therapy should provide support through a professional informed lens.

Therapy can help you:

✓ Gain insight into patterns, emotions, and relationships

✓ Process experiences in a safe and supportive environment

✓ Develop healthier coping skills, communication, and self-awareness

✓ Move through life’s challenges with greater clarity and confidence

Do you provide Christian counseling?

Yes, I can integrate faith-based, trauma-informed Christian counseling for those who seek it, while also respecting diverse backgrounds, beliefs, and preferences.

Is therapy confidential?

Yes. Confidentiality is a top priority. More details will be shared during your first session.

Are you licensed?

Yes. I am a Licensed Clinical Social Worker (LCSW). My educational journey spanned from 2010–2021, followed by years dedicated to the pursuit of licensure, leading to full clinical licensure in early 2024.